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From time to time, we receive letters from our customers and those we help.  I have asked my webmaster to post some selected letters on our website so everyone can see them.  We appreciate all the letters and notes we receive and look forward to adding more to this posting.

Letter From Justin's Parents

Thank you so much for helping our son Justin. Giving him a chance at More Than Coffee built his self -confidence and gave him much needed practical work experience. You set the tone from the first day that Justin's disability was not an excuse for him to not succeed. Justin has now progressed from being a trainee to a trainer. Additionally, Justin has now secured a paying part-time position at another business. However, Justin is still interested and continues to volunteer at More Than Coffee. All of this occurred in the course of just a few months. We consider you and More Than Coffee a large part of his success. Thank you for your desire to help others,
Marc and Cathy Kitsis


Letter from Claudia's Mom, Daria

My daughter, Claudia has been volunteering at More Than Coffee for about 6 months. I would like to tell you what a difference this experience has made to her. First, I think she now has more self-confidence, and I believe this is because Sam was very careful to start her with easy tasks and lead her to harder ones. When she completed jobs, Sam gave her positive feedback. In working with her, I think he realized that she would do a good job if she were allowed enough practice and time. Sam has also encouraged her to communicate orally, a difficulty for her and something she needs to practice. I think the opportunity to work with people who really care about others has helped increase her confidence in herself and her trust in others. Recently, Claudia started a job in competitive employment at a chain restaurant. Her job coach reports that she is doing well enough after only three weeks that she now needs minimal coaching. I would like to express my thanks to Sam and his staff for this opportunity for Claudia. An agency that helps disabled workers find jobs was responsible for helping Claudia find hers, but her experience at Sam's will help her keep it. Sam's business should be a model fo others. Sincerely, Daria


Letter from Claudia

Dear Sam, I would like to thank you for the opportunity to work for you. I did like the experience of working with others and with you. Thank you for the opportunity to get back into the work force and out of the house. Working at KFC is the opportunity for a job I was looking for in a long time of looking for a job. I like to express my thanks for giving me the chance to do a good job and the experience of working as a volunteer. My self-confidence and my trust is way - way at the top of my head. I like to work with the community and make a difference. Thank you again, Claudia


Letter from Jake

Dear Sam, We all know the saying “anything is possible” but I have never truly understood the meaning of it, until now that we have heard your story. I know that it’s true. I mean, getting thrown in a trash can, being born pre-mature, I would never be able to do that. What if nobody found you, what if they let you die? I knew your shop is called More Than Coffee and most of my fellow students know too, but I think that was the best name to give it. Because we all know that it is much much more than just coffee! I have a disability myself. Its nothing compared to other people. But I still get held back by things, such as: not being able to run fast, people making fun of me because I have four toes (please don’t comment), and having to have many more surgeries. But we know the obstacles you go through every day and we hope you always can jump over them.

We love you, Jake
(Third grader)
P.S. I want some hot chocolate!


Letter from J

Dear Sam, I wanted to drop you a quick note of appreciation for bringing “More Than Coffee” into our lives. The other day I was meeting with the special school district discussing my son’s needs for the next year when I looked up from my pages of “parental concerns” and realized there were twenty people in the room with some of them trying to keep the services as small as possible. At that time I thought, “My God, why does it always have to be such a struggle to get [my son] what he needs?” And then I realized it’s not always a struggle. For one hour every week, my son is treated with the utmost of dignity, by making coffee with the team at your shop. Although I could write pages about what it’s done for [my son], I’m equally grateful for what it’s done for me. Because when we’re at the shop, we’re brewing, and talking, and joking, and learning about the real world of work. And for that one hour, all the disabilities fade away, and we all feel good about what we have accomplished and what we can accomplish. And that hope carries us through to the next week. Thank you so much for giving so many real hope for the future.



Letter from Carol and Fred

Dear Sam, As Mary Hode’s parents, we wish to thank you for all you have done for Mary. It is very difficult for persons with Down Syndrome, like Mary, to find employment. However, you helped her sharpen her existing abilities and taught her additional food service skills. You interceded for her an obtained employment at the Bread Company. Both we and Mary are extremely grateful to you and your volunteers for all you have done to help Mary during this past year – November 2008 to November 2009.

Carol Fred


Letter from Kara

When taken literally, More Than Coffee can mean just that… It can include breakfast items like egg sandwiches on a bagel, scones, and muffins. One might even think it could include lunch items such as homemade soups, salads, and sandwiches. You could even go as far as smoothies, cookies, brownies, ice cream and other delectable homemade desserts. And that is just scratching the surface. Sure, Sam Malek’s small stand alone establishment at the junction of Rt. 141 and Manchester Rd serves everything listed above, and more, but it is not until you place your order that you realize that his small little shop is indeed More Than Coffee. As a job coach and vocational trainer, I understand the obstacles that individuals with disabilities face when they make the decision to pursue competitive employment. Many individuals do not know where to start or how to get their foot in the door or what skills they need to pursue the job they desire. This is where Sam comes in. Sam has opened his door for so many individuals with disabilities to come in and volunteer to gain job skills and self confidence in a positive, supportive environment. Many of his volunteers take their experiences at More Than Coffee and are able to go out into the community and show prospective employers that they have got what it takes to land the job. So whether you drive up for a cup of coffee or for lunch, just know that by giving Sam your business, you are making it possible for an individual with disabilities to reach his or her full potential. Because when you look through that window to see someone making your sandwich or making your drink just know that there is more than meets the eye. They are really building their skill set, their confidence, and their purpose. So I encourage all who read this, if you are ever in the area, stop by and grab a drink and a sandwich. You just may change someone’s life.

Kara Berghs Job Coach